Helping Florida Veterans Buy, Refinance, and Build Using Their VA Benefit
Bio
Shirley Mueller
Shirley Mueller is Sr. VP of Veteran Lending at CrossCountry Mortgage and helps Veterans and service members buy, refinance and build homes across Florida.
She began her career right after college at a mortgage company that worked with military families through Military.com, and she has specialized in VA home loans for over 20 years. Both of her grandfathers, James and Louis, served in World War II, Louis as a pilot, and she grew up listening to their stories.
Florida VA files come with their own details: wind and flood insurance, condo approvals, homestead and disabled-Veteran property tax exemptions, and PCS timelines. Shirley's team builds those into the plan from the first conversation, so there are no surprises at closing. Much of her business comes from referrals from Veterans she has already helped.
“The question I hear most is ‘What am I missing?’ My job is to make sure the answer is nothing: every cost explained, every question answered, and the benefit you earned used the right way.”
— Shirley Mueller
Awards
Awards and Recognition
Shirley Mueller has been a loan originator since 2003. Her industry recognition includes:
Full list of awards
- 2024 Top Dollar Volume – Scotsman Guide
- 2024 Top VA Volume – Scotsman Guide
- 2023 President’s Club – Top VA Volume
- 2022 Chairman’s Circle – Top VA Volume
- 2021 Chairman’s Circle – Top VA Volume
- 2021 Top VA Volume – Scotsman Guide
- 2021 Top Woman Originator – Scotsman Guide
- 2021 Top 1% Mortgage Loan Originator – Mortgage Executive Magazine
- 2020 Top VA Volume – Scotsman Guide
- 2020 Top Woman Originator – Scotsman Guide
- 2020 Top 1% Mortgage Loan Originator – Mortgage Executive Magazine
- 2020 Chairman’s Circle
- 2019 Top VA Volume – Scotsman Guide
- 2019 Top Producer – Texas Veterans Land Board
- 2019 Top 1% Mortgage Loan Originator – Mortgage Executive Magazine
- 2018 Top VA Volume – Scotsman Guide
- 2018 Top Producer – Texas Veterans Land Board
- 2018 Top 1% Mortgage Loan Originator – Mortgage Executive Magazine
- 2018 The Best Military Lenders and Originators – National Mortgage Professional
- 2018 Top Women Originators – Ranked #144
- 2018 Loan Originator of the Year – First Choice Loan Services
- 2017 Top 1% Originator – Mortgage Executive Magazine
- 2017 Top VA Volume Ranked #15 – Scotsman Guide
- 2016 Loan Originator of the Year
- 2016 Top 1% Mortgage Originator – Mortgage Executive Magazine
- 2016 Top VA Originator Ranked #65 – Scotsman Guide
- 2015 Top VA Originator Ranked #55 – Scotsman Guide
- 2014 Top Producer – Texas Veterans Land Board
- 2014 Hall of Fame Honor